Reference

How cidercasino Handles Your Personal Information

Your account data stays with us — we collect what we need to run your account, process PayPal, Venmo, and Play+ transactions, and keep access secure across your phone and browser.

PayPal & Venmo Data HandlingMobile Account PrivacyYour Right to Request ChangesLive dealer tables and slots
cidercasino How cidercasino Handles Your Personal Information
DATA PRACTICES AT CIDERCASINO

How We Protect and Manage Your Information

Account Security Your account login is protected with encrypted credentials. If you switch devices — say, from your phone to a desktop browser — we use session tokens rather than storing your raw password on the device.
Cookie Use We use session cookies to keep you logged in and analytics cookies to see which pages load slowest on mobile. You can manage cookie preferences from the footer link on any page.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable state financial regulations after closure. You may request deletion of non-regulated data at any time.
Who We Share Data With Payment processors — PayPal, Venmo, Play+ — receive only what they need to complete your transaction. We do not share browsing behavior or betting history with outside marketing platforms.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Start a chat from your account dashboard to ask about data access, correction requests, or to flag a privacy concern. Our team responds directly in the chat window.
Email Support Send your data request or deletion inquiry to our privacy inbox. Include your account email so we can verify your identity before making any changes.
Account Settings Some preferences — like marketing email opt-out and cookie settings — can be updated directly inside your account without contacting support at all.

Common Questions About Your Privacy Rights

We collect your name, email, date of birth, and ID for verification. We also record payment references for PayPal, Venmo, or Play+ to process your deposits and withdrawals accurately.

Yes. Send a request to our privacy inbox or open a live chat from your account. We'll verify your identity first, then provide a summary of the data we hold on your profile.

Contact us via live chat or email with your deletion request. Note that some data — such as transaction records — must be retained for the period required under applicable state financial rules.

No. We do not sell your personal data to advertisers. Data shared with PayPal, Venmo, or Play+ is limited to what those processors need to complete your transactions.

We use session tokens tied to your account, not the device. Switching from mobile to desktop keeps your session intact without re-entering your credentials or resetting your preferences.

We collect limited location data to confirm you're accessing the platform from a state where it's available under local law. We don't track your GPS or movements beyond that eligibility check.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.